Pricing
Simple plans, no surprises.
A monthly subscription with the minutes you need, and a one-off setup where we build everything for you. For larger volumes we make you a tailored offer.
Phone Starter
Free
trial, no setup
- 30 trial minutes
- 1 AI agent
- Up to 2 concurrent conversations
- 1 user
- Extra minute €0.24
- One AI agent that talks on the phone and writes in chat
- A widget for your website, ready in minutes
- An email summary after every conversation
- A short satisfaction survey at the end of the call
- Didn't like a change? Go back to your previous settings in one click
Phone Growth
€49.90/month
+ €190 one-off setup
- 500 talk minutes / month
- 5 AI agents
- Up to 10 concurrent conversations
- 3 users
- Recordings kept 30 days
- Transfer to a person
- Extra minute €0.22
Everything in Phone Starter, plus:
- Hands the call to a colleague live, whenever a person is needed
- Books appointments straight into your calendar
- Answers from your own knowledge: prices, hours, policies
- Speaks a second language, e.g. English for your visitors
- Call recording, only when you want it
- Connects to your CRM, e-shop and tools
- Every call's details land in your system automatically
- Outbound calls and WhatsApp (coming soon)
Phone Pro
€99.90/month
+ €290 one-off setup
- 700 talk minutes / month
- 10 AI agents
- Up to 20 concurrent conversations
- 10 users
- 3 projects
- Recordings kept 60 days
- Transfer to a person
- Extra minute €0.20
Everything in Phone Growth, plus:
- Briefs your colleague before handing over, so the customer never repeats themselves
- Every language we support, not just two
- Hold music while the call connects
Phone Business
€199.90/month
+ €390 one-off setup
- 1,500 talk minutes / month
- 300 AI agents
- Up to 1,000 concurrent conversations
- 25 users
- 10 projects
- Recordings kept 90 days
- Transfer to a person
- Extra minute €0.14
Everything in Phone Pro, plus:
- A summary of every call in the language your team reads
- See at a glance whether the call reached its goal: booking, order, request
- Live notifications to your systems the moment something happens
- A copy of your recordings in your own cloud (S3)
Phone Enterprise
€299.90/month
+ €490 one-off setup
- 3,000 talk minutes / month
- 500 AI agents
- Up to 1,500 concurrent conversations
- Unlimited users
- 100 projects
- Recordings kept 365 days
- Transfer to a person
- Extra minute €0.11
Everything in Phone Business, plus:
- Sign in with your company account (SSO) and permissions per team
- Recordings encrypted with KMS keys
- Noise cancellation, for a clear conversation even when the caller is on the street
- Use your own keys for the AI models, if you prefer
- The platform under your own logo
- Access only from IP addresses you approve
- Call transfers only to numbers you have approved
Phone Enterprise Plus
Custom offer
for regulated environments
Everything in Phone Enterprise, plus:
- Minutes, limits and price tailored to you
- A dashboard with all your KPIs on one screen
- Audio quality measured on every call
- Checks that required compliance phrases were said
- A full audit log and tamper-evident call records
- Signed DPA and a 99.9% SLA
- Your own Customer Success Manager, a person who knows you
How much will it cost?
Pick voice, chat or both, and enter how many answered calls and chats you get a month and how long they last on average. You will see what you would pay on every plan, with the 30/1 billing step already applied.
Usage a month: 800 minutes
| Plan | Monthly | Overage | Total / month | ||
|---|---|---|---|---|---|
| Phone Starter(trial only) | €0.00 | €184.80 (770′) | €184.80 | ||
| Phone GrowthBest value | €49.90 | €66.00 (300′) | €115.90 | ||
| Phone Pro | €99.90 | €20.00 (100′) | €119.90 | ||
| Phone Business | €199.90 | — | €199.90 | ||
| Phone Enterprise | €299.90 | — | €299.90 | ||
| Phone Enterprise Plus | Custom offer | Custom offer | |||
The result applies the 30/1 billing step. Prices exclude VAT, the one-off setup and the phone number. The cheapest plan is judged on price alone: plans also differ in features and concurrent calls. Chat uses the same minutes as calls.
Agent or receptionist?
The same work done by people: the calls and chats you entered above, handled by salaried receptionists. Use your own numbers.
Saving / month
€18.17
€218.08 a year
Calls lost each month outside office hours: 100. The AI agent answers around the clock and takes many calls at once.
The comparison covers answering calls and chats only; a receptionist does other work too. Staff are counted as full-time equivalents, from averages. At peak times a person answers one call at a time, while the agent takes many. Night, Sunday and holiday premiums, sick-leave cover, desk and equipment are not included. The agent cost is the best-value plan above, including overage.
What changes from plan to plan?
As you move up, you get more minutes, more concurrent calls and more AI agents, while each extra minute gets cheaper. Every plan has everything the ones before it have, and something more.
From Starter
- Email notifications
- Voice and chat widget for your site
- Voice and chat in the same agent
- One-click settings restore
- Satisfaction survey after the call
- Users (the owner counts)10
Added in Growth
- Live transfer to a colleague
- Outbound calls (coming soon)
- Every call's details in your system (webhook)
- A second language
- Calendar bookings
- WhatsApp (coming soon)
- Call recording
- Knowledge base
- Connections to CRM, e-shop and tools
- Recording retention60 days
- Team roles (admin, supervisor, member)
Added in Pro
- Hold music
- Transfer with a briefing for your colleague
- Every language we support
- Projects (separate spaces, e.g. per department)3
Added in Business
- Live event notifications to your systems
- Call summaries in many languages
- Whether the call reached its goal, as structured data
- Copy of recordings in your own S3
Added in Enterprise
- Transfers only to approved numbers
- SSO and permissions per team
- Encrypted recordings (KMS)
- Your own keys for the AI models
- Noise cancellation
- The platform under your brand and domain
- Access only from approved IPs
Added in Enterprise Plus
- Full KPI dashboard
- Audio quality score per call
- Prometheus metrics
- Per-call trace export
- Compliance phrase monitoring
- Audit log export
- Tamper-evident call records
- Your own Customer Success Manager
- Signed DPA and 99.9% SLA
The account owner counts as a user. Extra users, from Growth up: €5 per user a month.
How much does a phone number cost?
- Numbers are billed separately from the plan, per number and per year, from €15. The price depends on the number pattern.
- You can also keep the number you already have.
- Greek numbers carry a 5% telecom fee, before VAT.
How are calls billed?
- 30/1 billing step: every answered call is billed at least 30 seconds, then per second. Unanswered calls are not billed.
- A 10-second call is billed as 30 seconds. A 95.2-second call is billed as 96.
- Chat conversations in the widget use the same 30/1 step.
- Plan minutes renew every month and do not roll over. Overage is billed per second, at your plan's per-minute price.
VAT and invoicing
- All prices on this page exclude VAT. Greek VAT at 24% is added to the invoice.
- Businesses in another EU member state with a valid VIES number get reverse charge.
- Plan minutes are units of AI software usage, not prepaid phone time.
Not sure which plan fits you?
Tell us how many calls and messages you get a month and we will suggest the right plan, or a tailored offer.