What businesses ask before putting an AI agent on the line

An AI voice agent is software that holds phone conversations in your place. It answers your line, listens to what the other person wants, gives answers, books appointments, records the request and transfers the call to a person when needed.

Yes. The AI agent answers in Greek, and it also speaks English. It is not a keypad menu: the caller speaks normally, can interrupt, and the AI agent keeps the thread.

Today it answers inbound calls. The AI agent answers your line, understands why the person is calling and records the request. Outbound calls, meaning appointment confirmations, reminders, satisfaction surveys and follow-ups with a contact list, are coming soon.

Yes. A small widget puts voice and chat on any page of your site. The visitor presses a button and talks straight from the browser, with no install and no phone call. It is the same AI agent that answers the phone, with the same instructions.

Yes. The chat agent connects to WooCommerce or your own API, reads products, prices and stock, suggests the right products with cards that lead to checkout, and answers about the status of an order.

The call passes to a colleague: with a direct transfer to a representative, or with a warm transfer and a briefing, so the person knows what happened before taking the line. You set the rules.

Not necessarily. We give the AI agent a number or connect the line you already have. Numbers are Greek geographic, non-geographic or international and are billed separately from the package, per number and per year. The price depends on the number pattern.

The AI chat agent for websites starts at €50 a month and for e-shops at €79. The AI phone agent starts at €49.90 a month with 500 minutes of talk time. Every package has a one-off setup fee. All prices are in euro, excluding VAT.

You pay a monthly subscription that includes minutes: talk minutes for the phone and chat minutes for the website. Subscriptions have a 12-month minimum term and are prepaid monthly, and setup is paid before work starts. Anything above the package is billed at €0.22 down to €0.11 per phone minute, depending on the package, and €0.20 per chat minute, while unanswered calls are not billed. All prices exclude VAT.

Yes. Setup includes testing: you hear the AI agent and ask for corrections before it reaches customers. For the AI phone agent there is also the free Phone Starter with 30 trial minutes.

In three steps, not three months: you describe the job, we connect a line or a widget, and you test it live before customers see it. The time depends on how complex the scenario is and how quickly your line is ready. Ask us about your case.

After every call you get a transcript, a summary and the fields you care about in a structured form. Recording is optional and switched on per AI agent, for a purpose you define. When it is on, we set the agent up to inform the caller before the conversation starts. Recordings are kept for a number of days that depends on your package.

Yes. Every save keeps a copy of the AI agent's settings. If a change does not work out, you go back to an earlier version in one click from the console, without keeping notes outside the platform. The fix applies on the next call.

The primary hosting is on AWS, inside the European Union. Some AI providers, such as speech-to-text, may process data outside the EEA, under GDPR safeguards. We process the data as a processor, on your behalf, and we do not sell it to third parties.