Every customer gets an answer.On the phone and on your website, 24/7.
The AI agent picks up the phone and answers the chat on your website, in Greek and English, day and night. It books appointments, answers questions and sends you a summary of every conversation, connected to your e-shop, your CRM and your calendar.
NEWTON AI
Text &
Voice
AI ASSISTANT
The phone waits for no one
Missed calls are missed business. The AI agent always picks up, with the same patience on the first and the last call of the day.
No missed calls
The AI agent answers on the first ring: after hours, at peak time, when every line is busy. Many calls at once, with no queue.
Talks naturally, in Greek
A real conversation, not a keypad menu. The caller can interrupt and change the subject; the AI agent follows and keeps the thread.
You know what was said
After every call you get a transcript, a summary and the fields you care about in a structured form, in the console or straight in your systems.
The voice AI agent
What is a voice AI agent?
A voice AI agent is software that talks on the phone for you: it picks up the line, understands what the caller wants, answers with a voice in a normal conversation and moves the work forward, booking an appointment or handing the line to a colleague when the matter needs it. You set the AI agent up once and put it to work where it helps you: on the phone, on your website, or both.
Inbound calls
The AI agent answers your line, recognises why the person is calling, gives answers, books appointments and records the request.
Outbound calls (coming soon)
Coming soon: the AI agent will call on its own for appointment confirmations, reminders, satisfaction surveys, follow-ups with a contact list.
Widget on your website
A small widget puts voice and chat on any page. The visitor taps and talks from the browser, with no install and no phone call.
Phone numbers
We give the AI agent a number or connect your own. Greek geographic, non-geographic or international, billed per number, per year.
Transfer to a person
When the matter goes beyond the AI agent, the call passes to a colleague: either a direct transfer to a representative, or a warm transfer with a briefing, so the person knows what happened before taking the line.
Management console
From one dashboard you set what the AI agent says, listen to calls, read transcripts and summaries, and see the minutes used.
Solutions
Four applications, one platform
The agent talks to your customers, the Calendar keeps the appointments, Contacts remembers who called and the Operations Agent does the work after the call.
Voice & Chat Agent
Phone & website, 24/7
It answers inbound calls on your numbers and runs as a voice and chat bubble on your website, all from one agent definition: the same prompt, the same knowledge, the same tools on every channel.
Learn moreOperations Agent
The work after every call
It turns a finished call into a transcript, a summary and an analysis, delivers them by email and to your systems, and does it reliably: every step is saved, every failure is retried, and every run is visible with what it received and produced.
Learn moreCalendar
Bookings without double-booking
It holds your bookable people and resources, their hours and their event types, publishes a booking page, and keeps every booking with its reminders, its notes and its outcome.
Learn moreContacts
Know who is calling
It keeps one record per person across every channel, matches numbers however they are written, journals every call with its recording and summary, and stays in step with your PBX and your CRM.
Learn moreFor e-shops
The salesperson who knows the whole catalogue by heart
The customer describes what they need in their own words. Newton finds the right products by features, price and availability, explains why they fit, and shows them as cards with a buy link.
- Suggestions based on the need, not keywords
- Product comparisons in one answer
- Only products in stock, with the right prices
- WooCommerce or your own API
AI Assistant · Online
I want a water filter for the tap, I live in Athens and the water is very hard. Nothing too expensive.
For hard water you want something that reduces limescale, not just chlorine. I found two options in stock:
Request a presentation
We show you the AI agent in your own case: what it answers, when it hands the line to a person, and what it records for you.
From idea to first call
How does the AI agent start in your business?
In three steps, not three months. You describe what the AI agent should do and when to hand the line to a person, we connect a number or a widget, and you test it live before it reaches customers. From then on you listen to calls and adjust from the console.
- 01
You describe the job
You tell us what the AI agent should do, in which language, and when it should hand the line to a person.
- 02
We connect a line or a widget
A phone number, your existing line or a widget on your website. You test it live before it goes to customers.
- 03
You listen and improve
Every call leaves a record and a summary. You adjust what the AI agent says from the console and the change applies on the next call. Every save keeps a copy of the settings: if a change does not work out, you go back to an earlier version in one click.
Newton never stands still. It gets better every month.
The platform keeps improving through real use in businesses, websites and e-shops. Every release brings smarter automation, more control and a better experience for your customers.
Security
Your calls are yours
We only write here what is true today. If you need anything more for your own compliance review, ask us.
Where the data lives
The primary hosting is on AWS, inside the European Union. Some AI providers, such as speech-to-text, may process data outside the EEA, under GDPR safeguards.
GDPR
We process call data as a processor, on your behalf and only to run the service. We do not sell it and do not hand it to third parties for their own use.
Control over recordings
Recording is optional and switched on per AI agent, for a purpose you define. When it is on, we set the agent up to inform the caller before the conversation starts. Recordings are kept for a number of days that depends on your package.
FAQ
What businesses ask before putting an AI agent on the line
What is an AI voice agent?
An AI voice agent is software that holds phone conversations in your place. It answers your line, listens to what the other person wants, gives answers, books appointments, records the request and transfers the call to a person when needed.
Does it speak Greek?
Yes. The AI agent answers in Greek, and it also speaks English. It is not a keypad menu: the caller speaks normally, can interrupt, and the AI agent keeps the thread.
Does it only answer inbound calls, or does it call too?
Today it answers inbound calls. The AI agent answers your line, understands why the person is calling and records the request. Outbound calls, meaning appointment confirmations, reminders, satisfaction surveys and follow-ups with a contact list, are coming soon.
Can it talk to the visitors of my website?
Yes. A small widget puts voice and chat on any page of your site. The visitor presses a button and talks straight from the browser, with no install and no phone call. It is the same AI agent that answers the phone, with the same instructions.
Does it work on my e-shop?
Yes. The chat agent connects to WooCommerce or your own API, reads products, prices and stock, suggests the right products with cards that lead to checkout, and answers about the status of an order.
What happens when the caller wants to talk to a person?
The call passes to a colleague: with a direct transfer to a representative, or with a warm transfer and a briefing, so the person knows what happened before taking the line. You set the rules.