How much does an AI phone and chat agent cost in Greece in 2026?

What are the prices per plan and the first-year cost?

Below are our own public prices, so you have a concrete yardstick. First-year cost is twelve monthly subscriptions plus setup, which matches the 12-month minimum term.

The current list is always on the pricing page.

How do you work out the minutes you need?

You only need two numbers, and your phone provider or PBX already has them:

Minutes a month = calls a day × average call length × working days

An example with hypothetical numbers: a clinic with 10 calls a day, 3 minutes each and 22 working days needs 660 minutes if the agent answers them all. If it only answers half of them, after hours and when the line is busy, it needs about 330.

Anything above the plan costs from €0.22 per minute on Phone Growth down to €0.11 on Phone Enterprise, and €0.20 per chat minute. Unanswered calls are not billed.

Which charges should you ask about, whichever vendor you choose?

The price on the page is rarely the whole picture. Before you sign, get written answers to these:

• Setup: is it one-off, and what exactly does it include?
• Phone number: is it billed separately? At HiNewton it is billed per number, per year, at a price that depends on the number pattern.
• What counts as usage: a minute, a conversation or a message? A "conversation" on one plan does not compare with a "minute" on another.
• What happens when the plan runs out: does the agent stop, or carry on at an extra charge?
• Changes after setup: is every correction to the instructions charged?
• Dollar pricing and call transport: foreign platforms often charge separately for voice, model and telephony. Ask for a final cost per minute in euro, with a Greek number.
• VAT: do the prices include it? Ours do not.

How does it compare with the cost of an employee?

The Greek minimum wage is €920 gross from 1 April 2026. Over 14 salaries that makes €12,880 a year, before employer contributions, so the real cost of an employee is noticeably higher.

This shows the order of magnitude and does not mean the agent replaces a person. An employee does plenty that is not phone calls. The right question is how much work you lose today because nobody answers.

How can you tell if it is worth it for you?

Measure first, using your own data rather than figures from adverts:

1. Ask your PBX or phone provider for a month of unanswered calls.
2. Estimate what share would have brought work, ideally by calling a sample back.
3. Multiply by the average profit per customer, not revenue.
4. Compare the result with the monthly subscription.

For example, at €49.90 a month and a hypothetical profit of €50 per new appointment, the plan pays for itself with 3 extra appointments a month. If you miss very few calls, you probably do not need it yet, and it is better to know that now.